30-Day Money Back Guarantee
We stand behind our services with a 30-day money-back guarantee. If you're not completely satisfied with our platform, you can request a full refund within 30 days of your initial purchase.
Refund Eligibility
You are eligible for a refund if:
- You request the refund within 30 days of your initial purchase
- You have not exceeded the fair usage limits outlined in our terms
- Your account is in good standing with no violations of our terms of service
- You provide a valid reason for the refund request
Non-Refundable Items
The following items are not eligible for refunds:
- Services used beyond the 30-day refund period
- Third-party services or add-ons purchased through our platform
- Custom development or consultation services
- Domain names or SSL certificates
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at [email protected]
- Include your account details and order information
- Provide a clear reason for your refund request
- Allow 3-5 business days for our team to review your request
Processing Time
Once your refund is approved:
- Credit card refunds: 5-10 business days
- Bank transfers: 3-7 business days
- Digital wallets: 1-3 business days
Processing times may vary depending on your payment provider and bank.
Partial Refunds
In some cases, we may offer partial refunds based on:
- The amount of service usage during the billing period
- The specific circumstances of your refund request
- Any applicable fees or charges that cannot be reversed
Contact Information
If you have any questions about our refund policy, please contact us: