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Refund Policy

Our commitment to fair and transparent refund practices

30-Day Money Back Guarantee

We stand behind our services with a 30-day money-back guarantee. If you're not completely satisfied with our platform, you can request a full refund within 30 days of your initial purchase.

Refund Eligibility

You are eligible for a refund if:

  • You request the refund within 30 days of your initial purchase
  • You have not exceeded the fair usage limits outlined in our terms
  • Your account is in good standing with no violations of our terms of service
  • You provide a valid reason for the refund request

Non-Refundable Items

The following items are not eligible for refunds:

  • Services used beyond the 30-day refund period
  • Third-party services or add-ons purchased through our platform
  • Custom development or consultation services
  • Domain names or SSL certificates

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team at [email protected]
  2. Include your account details and order information
  3. Provide a clear reason for your refund request
  4. Allow 3-5 business days for our team to review your request

Processing Time

Once your refund is approved:

  • Credit card refunds: 5-10 business days
  • Bank transfers: 3-7 business days
  • Digital wallets: 1-3 business days

Processing times may vary depending on your payment provider and bank.

Partial Refunds

In some cases, we may offer partial refunds based on:

  • The amount of service usage during the billing period
  • The specific circumstances of your refund request
  • Any applicable fees or charges that cannot be reversed

Contact Information

If you have any questions about our refund policy, please contact us: